Contact information

Last updated: 31 May 2026

Arkilla is a New Zealand-based online retailer. If you have any questions about your order, our products, or any of our policies, please get in touch using the details below. We aim to respond to all enquiries within 1–2 business days.

Contact Infomation

Trading Name: DS2NZ

Email: support@arkilla.store

Country of operation: New Zealand

Complaints and Privacy Enquiries

If you have a complaint, or a question about how we handle your personal information, please contact us at support@arkilla.store and we will do our best to resolve it. If you are in New Zealand, you may also contact the Office of the Privacy Commissioner (www.privacy.org.nz) about a privacy concern. If you are in another country, you may have the right to contact your local consumer or data protection authority.